Refund and Warranty Policy
Refunds are valid ONLY up to 30 days after purchase.
Warranty exchanges can only be made for the same SKU, unless we do not have the SKU available.
Proof of purchase is REQUIRED for all refunds and warranty claims.
Customer needs to provide a photo for a refund or an exchange.
If customer receives the wrong item or a defective item, KINGSONS will cover the cost of return shipping.
If customer wants a refund they are responsible for shipping.
Warranty claims are only for one-year manufacturer defects on items.
Please contact contact@kingsonsprime.com for more information.
Warranty exchanges can only be made for the same SKU, unless we do not have the SKU available.
Proof of purchase is REQUIRED for all refunds and warranty claims.
Customer needs to provide a photo for a refund or an exchange.
If customer receives the wrong item or a defective item, KINGSONS will cover the cost of return shipping.
If customer wants a refund they are responsible for shipping.
Warranty claims are only for one-year manufacturer defects on items.
Please contact contact@kingsonsprime.com for more information.